Wildz VIP settings help you control how the casino contacts you, which rewards you notice and when you pause promotional activity. The key tools sit in My Account, My Rewards and the responsible-gaming area, so you can adjust marketing choices without confusing them with account security or payment checks. If you are comparing online casino features, https://tattoomachine.co.nz/ may also be useful before you begin. This guide explains the practical steps.
Start with your Wildz account preferences
Your first step is to sign in and open My Account. Wildz documentation states that marketing preferences are managed there, while your basic registration details support account access and verification. Keep promotional choices separate from essential service messages, such as security notices, payment updates or requests for documents.
Review contact details before changing promotions
Registration uses personal and contact details, including a mobile number. A unique SMS PIN confirms that number during account creation. If your contact information is outdated, update it through the available account area before relying on promotional messages. Only one player account is permitted, so opening another account is not a suitable workaround for missed offers.
Control promotional messages in Wildz
Marketing preferences are designed to let you decide whether promotional communication suits you. Look for the relevant controls under My Account, review the current selection and save any change shown on screen. You may still receive operational messages because they relate to your account rather than advertising.
Promotion controls are useful when your inbox becomes crowded or when you want to take a break from offers. They do not automatically cancel an active bonus or remove rewards already placed in your account. Check My Rewards separately before assuming that a change has affected an existing promotion.
Check Wildz loyalty rewards separately
Wildz uses several reward systems, and each has different rules. Levelz tracks eligible play through a progress bar and can open a mini-slot with up to 40 free spins. Loyalty+ is different: it is an invitation-only programme with a dedicated manager, exclusive offers and weekly cashback.
Do not confuse Levelz with Loyalty+
Levelz is a general progress feature, while Loyalty+ is a private club. Published Loyalty+ cashback ranges from 10% to 20%, rises by two percentage points for each NZ$2,000 in net losses and has a NZ$15 minimum credit. The calculation is not simply deposits minus withdrawals, so check the specific terms before estimating an entitlement.
| Reward feature | How it works | Published limit or condition |
|---|---|---|
| Levelz | Progress bar unlocks a mini-slot | Up to 40 free spins |
| Levelz qualifying stake | Eligible play advances progress | Minimum NZ$0.20 |
| Double Speed | Optional progress boost | 2× Levelz progress |
| Loyalty+ cashback | Invitation-only weekly reward | 10–20% |
| Loyalty+ minimum | Cashback must reach this amount | NZ$15 |
Use My Rewards with care
My Rewards may show reward cards, reload offers, Double Speed and purchased spin bundles. Read each card before opting in because the game, price, validity period and wagering conditions can differ. Double Speed generally lasts two to three hours, while a game-specific campaign may run for several days.
Check bonus terms before accepting
The welcome package combines a first-deposit match of 100% up to NZ$500 with a second-deposit match of 50% up to NZ$500, plus 200 spins. The first qualifying deposit requires NZ$10. Daily spin batches contain 25 spins over eight days, and each batch expires after 24 hours, so logging in matters.
- Open the reward card and read its expiry time.
- Confirm the required game and minimum stake.
- Check whether the reward uses real or bonus funds.
- Review wagering before making a withdrawal.
Protect your account and complete Wildz verification
Promotional settings do not replace account checks. Wildz verification may request government-issued identification, proof of address and evidence that a payment method belongs to you. Documents can be uploaded as PDF, PNG, JPG, GIF or BMP files, with a stated maximum size of 6 MB.
Verification is usually reviewed within 24 hours after complete documents arrive, although missing information can delay the process. Wildz’s terms also allow checks when individual or cumulative transactions exceed NZ$2,000. Wait until the verification area is enabled in My Account rather than sending documents through an unrelated channel.
Know when to contact Wildz support
For a settings problem, contact Wildz support through live chat or support@wildz.com. The service is advertised around the clock. Give support the exact issue, the reward name and any visible error message. Never send your password, and avoid creating a second account while waiting for an answer.
| Issue | Best place to check | Useful detail to provide |
|---|---|---|
| Marketing messages | My Account | Current contact preference |
| Missing reward | My Rewards | Reward card and expiry time |
| Identity check | Verification area | Document type and upload status |
| Payment question | Cashier and support | Method and transaction amount |
| Responsible-gaming change | Responsible-gaming tools | Limit or time-out selected |
Practical takeaway for Wildz settings
Review My Account for contact preferences, My Rewards for active promotions and the responsible-gaming area for limits or time-outs. Treat Levelz and Loyalty+ as separate systems, read every reward condition before opting in, and use support when a setting does not behave as expected. That simple routine keeps promotional control, verification and account safety in the right places.